On this page
Most of what people know about insurance filing practice was learned on the job: from a senior analyst, from a regulator's objection, from reading a prior filing late in the day before a submission. Very little of it is written down in one place, and what is written down is spread across state bulletins, NAIC handbooks, actuarial standards and SERFF help pages. Today we are publishing two things to help with that: a free library on filing practice, and this blog.
Why we are publishing this
Evermont is a regulatory filing desk for property and casualty insurers. Building it means reading a lot of filing guidance, a lot of public filings and a lot of objection correspondence. Much of what we learn along the way is general: how SERFF is organized, what an actuarial memorandum is expected to cover, why regulators ask the questions they ask. That knowledge is useful to anyone who works on filings, whether or not they use Evermont, so we are writing it down where anyone can read it.
The library is written for the people who do the work: filing-operations analysts who assemble and submit filings, pricing actuaries who support them, and compliance leads who answer for them. It explains concepts and general practice in plain language. It does not replace a state's own instructions, which are always the authority for a specific filing.
What is in the library now
The first twenty pages cover the foundations, in four groups.
Regulation and markets
How the system around a filing works: how insurance is regulated in the US, admitted and surplus lines insurers, prior approval, file and use and the other rating systems, the rate standards, commercial lines exemptions, residual markets and the Interstate Insurance Product Regulation Commission.
Filing basics
What SERFF is, rate, rule and form filings, state filing requirements and checklists, form filings, confidentiality and trade secrets, and a glossary of the terms that come up in filings and correspondence.
Rate filings
Planning a rate change from indication to effective date, the actuarial memorandum, the standard exhibits, and advisory organizations and loss costs.
Review and objections
How a state insurance department reviews a filing, SERFF objections and how to answer them, and rate hearings and public input.
Library pages are evergreen. We update them in place when practice changes, and each page shows when it was last reviewed.
What the blog will cover
The blog is for material that is tied to a date or a specific task:
- Regulatory changes. New bulletins, rule changes and filing-system updates that affect how filings are prepared or reviewed, with links to the primary source.
- Filing market notes. Observations from public filings across carriers and states, reported in aggregate.
- Practical how-tos. Short, specific guides to tasks that come up in filing work, such as pre-empting common objections or reading another carrier's public filing.
Posts are dated and are not rewritten after publishing, except to correct errors.
How the library relates to Evermont
The library explains filing practice in general. Evermont applies the same knowledge to a specific filing. Connected to your own AI agent, it gives the agent the requirements for your state, line and filing type, other carriers' public SERFF filings and the objections they received, your organization's own filing records, actuarial calculations, and drafting and QA tools. Each answer points to the source it came from.
If you want to know what a rate filing generally needs, read the library. If you want to know what your next filing needs, state by state, with a source for each item, that is what Evermont is for.
We would like to hear which topics you want covered next.